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MRKT 221 - SELLING & SALES MANAGEMENT |
Prerequisites: MRKT 101 - Principles of Marketing or permission of instructor. This course examines the fundamental elements of the sales function. It integrates the development of skills associated with the job of professional selling with an examination of the role of the sales manager. Topics include: techniques of selling and persuasion, building and maintaining relationships with clients, customer relationship management (CRM), ethical and legal issues, sales forecasting, territory management, use of technology to improve salesforce effectiveness, and issues concerning recruiting, selecting, training, motivating, compensating, and retaining salespeople.
3.000 Credit hours 3.000 Lecture hours 0.000 Lab hours Levels: Academic Schedule Types: Lecture Business Health Sci Library Division Business and Public Service Department Course Attributes: Elective Specific Bus Programs, Free Elective, Marketing requirement View Textbook Info |